GetHIPAAcheck Support

🔑 Finding Your PayPal Subscription Reference

Paid-plan login may require the PayPal subscription or billing-profile reference associated with your GetHIPAAcheck subscription.

In many PayPal subscription flows, this reference begins with: I-

✅ Option A — Check Your PayPal Confirmation Email

1. Open the PayPal confirmation email associated with your GetHIPAAcheck subscription.
2. Look for a subscription, billing agreement, automatic-payment, profile, or similar reference.
3. If the reference begins with I-, copy the complete value.
4. Go to the Login page and enter the reference.

💻 Option B — Check Your PayPal Account

1. Sign in to PayPal .
2. Open the area used to manage automatic payments or subscriptions.
3. Select the GetHIPAAcheck payment relationship.
4. Look for the corresponding subscription, profile, or automatic-payment reference.
5. Copy that reference and enter it on the GetHIPAAcheck Login page .

📱 Option C — PayPal Mobile App

PayPal's menu names may vary by account type, country, and app version. Look for your automatic payments, subscriptions, or recurring-payment settings, then open the GetHIPAAcheck entry.

If the reference you enter is not accepted, verify that you copied the complete identifier and that the associated subscription is still within its active access period.

📋 Subscription Access

GetHIPAAcheck verifies paid-plan access using subscription information associated with your payment provider.

If a subscription is cancelled, paid access may remain available through the applicable paid period when the subscription record provides an eligible end date.

Access after cancellation depends on the verified subscription status returned to GetHIPAAcheck.

💳 Billing and Payments

Payments handled through PayPal are subject to PayPal's payment systems, account settings, and applicable policies.

Use your PayPal account to review or manage an applicable recurring payment or subscription.

📄 Reports and Assessment History

Report availability, saved history, and related features depend on your plan and the product features available at the time you use the service.

If a report is important for your own documentation, keep a copy in accordance with your organization's recordkeeping practices.

❓ Frequently Asked Questions

• Do I need to contact GetHIPAAcheck to cancel a PayPal subscription?
  If your subscription is managed through PayPal, cancellation is generally handled through the applicable PayPal account or payment settings.
• Can I change plans?
  Plan options depend on the subscriptions currently offered by GetHIPAAcheck. Review the current pricing section before starting or changing a subscription.
• Will my reports always remain available?
  Report and history availability depends on your plan and current product features. Keep your own copy of records you need to retain.
• Should I include patient information in a support email?
  No. Do not send patient names, medical information, or other PHI in support messages.

📩 Contact

For account-access, privacy, billing, or technical questions:

support@gethipaacheck.com